You can contact us at 607-533-9411 or email us at info(at)cnytubs.com to get in touch. If you are contacting us about an existing order, please include an order number so we can best assist you.
Please note: We are a small, family owned and operated shop. Typically, we are on service calls from 8-6 EST and return calls and emails regarding orders in the evenings and/or early mornings.
Due to our schedule, WE PREFER EMAIL for all communications, since we may be contacting you very early/late and calling may not be realistic.
Of course, we welcome phone calls as well, but please note that there may be a delay in responding via phone simply due to our hectic schedule AND our respect for you NOT wanting us returning your call at 6am or 11pm :-)